Frequently Asked Questions: Everything You Need to Know Before Renting a Van
If you’re thinking about renting a van for a move, a business trip, or a personal need, it’s normal to have questions. In this guide, we’ve collected the most frequently asked questions (FAQs) from our customers to help you find quick answers and rent easily and safely.
1. What documents are required to rent a van?
To rent a van with FurgoneFacile.it, you’ll need:
- A valid driver’s license (category B)
- A valid ID document
- A credit card in the driver’s name (for the security deposit)
2. Can I rent a van if I’m under 25 years old?
Yes, you can. However, drivers between 21 and 25 years old may be subject to a small daily surcharge.
3. Is a deposit required?
Yes, we require a deposit which varies depending on the type of vehicle rented. The deposit will be refunded upon returning the van, provided there are no damages or delays.
4. Can I rent a van for just one day?
Absolutely! We also offer daily rentals that are perfect for quick moves or short trips.
5. Can I return the van in a different city?
Yes, the pick-up and drop-off in different cities service is available upon request. We recommend letting us know in advance so we can organize everything properly.
6. Is the van insured?
All our vehicles come with liability insurance (RCA). You can also add extra coverage to reduce or eliminate the deductible in case of damage or theft.
7. What happens in case of a breakdown?
We work with a 24/7 roadside assistance service. In case of any issues, simply call the number provided when you pick up the vehicle.
8. Do the vans have GPS or other features?
Many of our vehicles are equipped with GPS, air conditioning, parking sensors, and other comforts. You can select available features when booking.
9. Can I add a second driver?
Yes, you can add a second driver for a small additional fee. Both drivers will need to provide their documents.
10. How can I book a van?
Booking is quick and easy:
- Go to www.furgonefacile.it
- Select your rental dates and city
- Choose the van model
- Complete your booking online with no upfront payment
Have more questions? Our team is always available to help!
📞 Contact us by phone or WhatsApp for personalized assistance.
FurgoneFacile.it – Van rental tailored for you.
